Once you've shipped your return, you can use the tracking information provided by your carrier to confirm when it has been delivered to our warehouse.
After your return is delivered, please allow 3–5 business days for our team to receive, inspect, and process it.
Once processing is complete:
- Refunds: Please allow an additional 2–4 business days for the funds to appear in your account, depending on your financial institution.
- Store Credit: Please allow up to 24 hours for the credit to appear in your FCP Euro account and become available for use.
If you have any questions about your return or believe it's taking longer than expected, please don't hesitate to reach out! Customer Support Contact — we're happy to help!