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Order StatusRead more
Articles to answer questions about status of your order, shipping, and lead times.
Returns PolicyRead more
Articles to answer questions about how to make a return, processing your return, and receiving a refund.
Lifetime Replacement GuaranteeRead more
Articles to answer questions about terms of the LRG, how to take advantage, and exceptions to the policy.
Technical / Automotive QuestionsRead more
Articles to answer broad technical automotive questions.
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For the TeamRead more
Search here for common daily questions on customer inquiries, back end processes, and what should I do if's
- Why were my rotors and brake pads shipped separately?
- How long will my pickup order be held?
- Does FCP Euro offer pickup?
- How do I get an order confirmation?
- What is the difference between Bilstein B4, B6/HD, and B8?
- What is your phone number, hours and location?
- Can I cancel or change my order?
- Can the Cyberweek Sale pricing be applied retroactively to previous orders?
- How Long Will the Cyberweek Sale Last?
- Are there any other discounts besides the Cyberweek Sale?
- Is there a discount code for the Cyberweek Sale?