If an item in your order becomes backordered, our Customer Service team will contact you as soon as possible. We'll provide an estimated availability date (when one is available from the manufacturer) and, if applicable, recommend alternative brands or comparable parts that may be available sooner.
If no suitable alternative is available, we'll remove the backordered item from your order and issue a full refund to your original payment method for that item. Any remaining in-stock items will continue to be processed and shipped as normal, unless otherwise requested.
If you have any questions about a backordered item or would like help finding an alternative, our team is always happy to assist.