If your order arrives damaged:
-
Take photos of both the shipping box and the damaged part. Clear images help us process your claim quickly.
-
Contact Us as soon as possible so we can file a claim with the carrier.
Once we receive your photos and verify the damage, we can request to:
-
Ship a replacement to ensure it arrives exactly when you need it, or
-
Issue a full refund if that is your preferred option.
Our goal is to resolve the issue promptly and make sure you are satisfied with your order.