My tracking number is not working on the USPS website: where is my package?

Most orders are shipped with UPS/FedEx/OnTrac unless sent to a PO Box. If you are having trouble using your tracking number on the USPS website, we recommend searching for your tracking number on the UPS/FedEx/OnTrac website, as they are also involved with SurePost/SmartPost/Economy Ground services.

You can enter your tracking number on the following websites:

• UPS: https://www.ups.com/track?loc=en_US&requester=ST/
• FedEx: https://www.fedex.com/en-us/tracking.html
• USPS: https://tools.usps.com/go/TrackConfirmAction_input
• OnTrac: https://www.ontrac.com/tracking/