Most orders are shipped with UPS/FedEx/OnTrac unless sent to a PO Box. If you are having trouble using your tracking number on the USPS website, we recommend searching for your tracking number on the UPS/FedEx/OnTrac website, as they are also involved with SurePost/SmartPost/Economy Ground services.
You can enter your tracking number on the following websites:
- UPS: https://www.ups.com/track?loc=en_US&requester=ST/
- FedEx: https://www.fedex.com/en-us/tracking.html
- USPS: https://tools.usps.com/go/TrackConfirmAction_input
- OnTrac: https://www.ontrac.com/tracking/
If the tracking is still not updating on the USPS/FedEx website in 2-3 business days, please let us know and we can look into it.